When will the request reach me

The timing of your order's arrival depends on various factors, including the shipping company you choose and the delivery personnel handling your package. We work with a network of reliable shipping partners located in major cities. Typically, it takes 1 to 3 days for us to confirm your order and begin processing it for shipment.

Is there delivery outside the country

Currently, our shipping services are limited to domestic delivery within the country. We also offer delivery to specific cities listed on our delivery page. However, if you require international delivery, you can contact our store team via WhatsApp. Please provide details such as the weight of the product and pricing information for international freight forwarders who may not be registered with our store.

If I have a product with a manufacturing defect

In the unfortunate event that you receive a product with a manufacturing defect, we encourage you to review our return policy for detailed information on the conditions for returns and exchanges. If the defect warrants a return and is agreed upon, the shipping cost back to us will be calculated by our company and covered by us. However, the customer will be responsible for the return freight costs. Please note that the value of the product will not be refunded to the customer in accordance with our return policy.

I want to order large quantities. Is there a discount

Yes, we offer a delivery service for large quantity orders. Depending on the products, we provide discounts ranging from 10% to 20%. If you're interested in placing a bulk order, please don't hesitate to contact us directly through our contact page. We'll be happy to assist you and provide information on available discounts based on your order quantities.